Important Benefits of Gamification and Employee Engagement
One of the benefits of gamification is objectivity. With this you will have to move from old methods to constant and automatic data collection. When talking of collecting data you will have the opportunity to collect sales representative’s production rates, call center employees handling time, internal knowledge usage rates and many other more data. With this in place you will realize that what you thought was happening is not actually how it was in the first place. You will encounter a lot of surprises as this is always accompanied by accurate data. Being that gamification will determine the path that your business it is important that you take it as a serious input.
Making the life of managers to be easy is one of the benefits of gamification. One of the reasons why it makes the managers work easier is its objectivity which allows the managers to see what their employees are producing without having some biased mind. With this in place it will help the managers to stop using assumptions and guesswork in rating their employees. Assumed how happy and focused you will be when you discover that much of the data in the performance reviews are not objective.
The employees will also be able to get feedback. This is considered beneficial since the employees will be in a position to receive constant, updated and automatic feedback. One of the benefits of this is that it allows the employees to see how they are performing compared to traditional methods which could not reflect that. You find that in the past they were using methods that could not show that the actual thing that is happening on the ground as this allows them to get constant, updated and automatic feedback. Thus why most of the managers love it since it allows them to see their actual performance and also to make some improvements in their productivity.
Also, it promotes recognition. Your employees will always be motivated if their work can be recognized besides their performance. One thing with gamification is that it will allow you to see the employee with good performance, the one who is improving and the one who is underperforming. Besides, employers find it easy to use since it is automated.
Another benefit is mastery. You find that you will be able to gain new skills which will become easier with time. After some time you will realize that what you could not do easily is no longer challenging.
Most people prefer it since it motivates all. With this in place the needs of everybody in the organization will be addressed. Being that it can allow the employees to view feedback anytime they will get the opportunity to improve on the things that they are not doing better.